Privacy Policy
Helper Group Inc.
PRIVACY POLICY
Effective Date: March 25, 2026
Last Updated: March 25, 2026
1. Information We Collect
We collect personal information that you voluntarily provide when you interact with our website, including when you fill out forms, request services, or subscribe to communications such as SMS and email. This may include your name, email address, phone number, and service-related details.
2. How We Use Your Information
We use the information we collect to provide and manage our AI operations consulting and training services, respond to your inquiries, deliver appointment confirmations and reminders, and provide responses to service requests.
SMS Usage
We use SMS messaging to send appointment confirmations, reminders, responses to service inquiries, and occasional marketing messages regarding new courses, AI tools, or special offers to customers who have given separate consent. Message frequency varies.
3. SMS Data Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors for support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Cookies and Tracking on SMS Opt-In Pages
Our SMS opt-in forms and booking pages located at https://booking.helpergroup.ai do not use cookies or any tracking technologies, including analytics scripts, pixels, or third-party tools, to collect or track mobile phone numbers or SMS consent data. No tracking code is loaded on the opt-in form page.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including SSL encryption for all form submissions on our website.
6. Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
7. Age Requirement
By opting into our SMS services, you represent and warrant that you are at least 18 years of age.
8. Your Rights
You may request access to, correction of, or deletion of your personal data where applicable. To make such a request, please contact us using the details provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
CONTACT INFORMATION
Helper Group Inc.
1525 Enderly Rd, Suite 4
Charlotte, NC 28208
United States
Phone: (704) 931-3064
Email: melessa@helpergroup.ai